Support

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Billing & Services

Contact Billing

Contact Enterprise Billing

  • Mon-Fri 8am-5pm PST
  • Sat-Sun Closed

Technical Help

Contact Support

  • 8am-10pm PST 7 days a week
  • Please note: Our office is closed from 2:00pm - 2:30pm every Friday for ongoing staff training.

Service Messages

Check out the status blog for messages on the current status of Sonic services, network and systems.


Sonic Speed Test

Want to know how fast you’re surfing? Check out this honest, accurate speed test.

 

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Knowledge Base

Support documentation for common questions and issues.

Setup Guides

Setup guides for email clients, equipment, and more    

Forums

Visit our Community Forums    

Converse with other users to get and share tips and help, including discussions on unsupported topics.

ENTER

Contact Sales

  • 8am-10pm PST 7 days a week

Support Videos

Find solutions to common problems.