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North America
Technical Support:
Tel: 1-866-434-9871 $1.89/Minute
WebMail: http://selfserve.roxio.com
Hours: Monday - Friday, 11:00 am to 6:00 pm EST - excluding Roxio holidays
Inside Sales:
Tel: 1-877-MY-ROXIO (1-877-697-6946)
WebMail: http://selfserve.roxio.com
Hours: Monday - Friday, 9:00 A.M. to 6:00 P.M - excluding Roxio holidays
Professional Products Support:
Tel: 1-888-SONIC-97 (888-766-4297) USA
+1-415-893-7000 Intl.
WebMail: http://support.sonic.com
Hours: Monday – Friday, 6:00 am – 6:00 pm PST - excluding Roxio holidays
Europe
Technical Support:
France (0) 089 246 0909 0,34 Euro/Minute
Germany (0) 900 1735 096 1,24 Euro/Minute
UK +44 (0) 9051211189 1.00 GBP/Minute
WebMail: http://selfserve.roxio.com
Hours: Monday to Thursday - 8:30 to 17:30 GMT
Friday - 8:30 to 16:30 GMT - excluding Roxio holidays
Inside Sales:
Tel: 0 844 448 5500 (Toll Free from the UK)
WebMail: http://selfserve.roxio.com
Hours: Monday to Thursday - 8:30 to 17:30 GMT
Friday - 8:30 to 16:30 GMT - excluding Roxio holidays
Desktop Support - Japan:
DVDit, MyDVD, Cineplayer, PrimeTime:
Tel: +81.3.5232.5065
WebMail: http://www.sonicjapan.co.jp/support/ (Japanese Only)
Hours: Monday - Friday, 10:00 to 12:00 and 13:00 to 17:00
RecordNow, DLA, Simple Backup, Backup MyPC:
Tel: +81.3.5232.6400
WebMail: http://www.sonicjapan.co.jp/support/ (Japanese Only)
Hours: Monday - Friday, 10:00 to 12:00 and 13:00 to 17:00
Chinese Region:
Tel: +886-2-2658-8765
Email: sonicsupport@gil.com.tw (Chinese Only)
Hours: Monday - Friday 9:30 to 17:30
Headquarters
101 Rowland Way
Novato, CA 94945
Tel: 415-893-8000
Fax: 415-893-8008
Email: info@sonic.com (Corporate information inquiry only)
European Headquarters
22 Warwick Street
London W1B 5NF UK
Tel (Consumer Product Support): +44 (0) 9051211189
Tel (Professional Products): +44 20 7437 1100
Fax: +44 20 7437 1151
Roxio UK Limited
Sunningdale House
Caldecotte Lake Business Park
Milton Keynes Bucks
MK7 8LF United Kingdom
Tel: +44 (0) 1908 278100
Fax: +44 (0) 1908 278119
Sonic KK and Pacific Rim Headquarters
4F, 1-27-6 Shirokane, Minato-ku
Tokyo, 108-0072 JAPAN
Tel: +81-3-6408-2811
Fax: +81-3-6408-2818
Email: info@pacrim.sonic.com
Web: http://www.sonicjapan.co.jp
Sonic Taiwan
6F., No.108, Jhouzih St.,
Neihu District, Taipei City 11493, Taiwan (R.O.C.)
Tel: +886 2 2797 1123
Fax: +886 2 2797 1293
Web: http://www.sonic.com/cht/
Sonic Shanghai
8F, China Fortune Tower
1568 Century Avenue
Pudong district, Shanghai
China 200122
Tel: +86.21.6335.1988
Fax: +86.21.6335.1989
Web: http://www.sonic.com/chs/
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